A Word of Thanks & Reassurance from Our Operations Director

I am sure everyone will join me, the other Directors and senior management of the Hawthorns Group in recognising and praising the phenomenal amount of hard work that all of our staff, whatever their role, are putting in to protect our residents in the most stressful and challenging situation in our time.

Every staff member has been going above and beyond the call of duty to make our independent living communities as safe as they can be, and to provide as normal and happy a life for our residents as possible during this difficult time. They have taken a totally responsible approach to hygiene standards and to isolating if they or any of their family that they live with display any symptoms. In common with the much-praised NHS and care sector, all of our staff are on the frontline, supporting a most vulnerable age group; the pressure that they are under is immense, and it is to their credit that they are managing this so well at all of our communities. Many relatives and friends of residents have offered their kind and supportive comments on social media.

I can reassure everyone that our fantastic staff are doing all that they can, 24/7, to keep their loved ones safe and well.