Another 10 Year Anniversary at the Hawthorns in Braintree

Another staff member celebrates their ten-year anniversary at the Hawthorns in Braintree this year.  Michaela Saunders started work as the Well-being and Activities Co-ordinator in July 2014, was then promoted to Assistant Manager in November 2016 and moved over to focus on the Sales and Marketing in March 2022 with the newly created role of Customer Service Manager. The Hawthorns are strong advocates of staff development and will support the staff to develop their skillset where appropriate.

Michaela sees herself as ‘part of the furniture’ with the Hawthorns being her second family.  Due to the different job roles over the years, she has a great relationship with residents old and new; it’s extremely important to her any new residents feel welcomed and comfortable in their new home therefore she’s there to ensure the journey into the Hawthorns runs smoothly.

Paul Tripney, General Manager says ‘I remember interviewing Michaela and it did not take long to determine she possessed the principles, energy, and character we were looking for.  She has proven to be a real asset and flourished in the roles of Wellbeing and Activities Coordinator, Assistant Manager, and her current role Customer Service Manager.  Her passion and enthusiasm for all things Hawthorns is infectious and unwavering.  She is integral to our Hawthorns family and truly embraces the Hawthorns values’.